FAQ

What is your return policy?

Return policy:




You may return an item for refund or replacement within 30 days of the shipment date. Shipping and handling charges are non-refundable. All returns must be accompanied by the packing slip. When you return an item, please contact us by email  indicate your order/invoice no. and the reason for return. If  return is due by a manufacture defect or received an incorrect item, we will pay for the return shipping. We will email you a prepay return label (USA address only). Please return with the original box if possible.

You may return your merchandise to:


Laurex Creations Inc.

1449 Mural Dr.

Claremont, CA 91711-3230


If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.

If you have any questions regarding your order, please feel free to contact us at: shop@laurex.com


What is the shipping and handling charge?

Shipping and handling charge may very depend on ship to country and area, the actual shipping and handling charge will appear when you proceeding check out.


Please click on check out button and key in your city and zip code for caculate your shipping charge.


 


											
												

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